Introduction
CSWDC (“we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you use our services under applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Information We Collect
We may collect the following types of information when you use our services:
- Personal Identification Information: Your name, email address, phone number, and payment details.
- Travel Information: Your pick-up and drop-off locations, travel dates, and vehicle preferences.
- Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.
Note: Your payment details are demolished after the end of service and collecting payment.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our services.
- To process your bookings and payments efficiently.
- To communicate with you about your reservations, inquiries, and feedback.
- To send promotional materials and updates, if you have opted in to receive them.
- To analyze usage patterns and improve user experience.
Data Protection Measures
We implement a variety of security measures to protect your personal information from unauthorized access and misuse, including:
- Encryption: Protecting data during transmission and storage.
- Access Controls: Limiting access to your information to authorized personnel only.
- Regular Security Audits: Assessing our security measures to protect your data.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted third-party vendors that assist us in operating our services (e.g., payment processors, email service providers) and are bound by confidentiality agreements.
- Legal Compliance: When required by law or to protect our rights, privacy, safety, or property, or that of others.
Your Rights
Under applicable laws, you have the following rights regarding your personal information:
- Right to Access: Request copies of your personal data.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data under certain conditions.
- Right to Restrict Processing: Request to restrict processing of your data under certain conditions.
- Right to Data Portability: Request to transfer your data to another organization or directly to you under certain conditions.
- Right to Object: Object to processing your personal data under certain conditions.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to monitor activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of our service.
Changes to This Privacy Policy
We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page, with an updated effective date. We encourage you to review this policy regularly for any updates.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us.